RFM Consultants provides consulting services, keynote speaking and seminars on how to use a structured, behavior based approach to safety to get results.  We also provide consulting services to help improve the customer experience for persons with disabilities by helping clients remove barriers to great guest service based on Bob's sixteen years of experience at Disney.

ADA Consulting

Barrier removal surveys

Guest service strategies

Employee etiquette training

Technical rule interpretation

Risk management strategies

Expert witness support and testimony

Assistive technology strategies for guests with hearing or visual disabilities

Guest service and way finding signage

Recreation rule interpretation

Amusement ride accessibility strategies

Owner's representative consulting with ride manufacturers

Owner's representative consulting with design consultants

Construction site rough-in surveys

European and Asian work experiece

Robert Minnick Safety And Accessibility Consulting

Keynote Speaking

RFM Consultants will prepare and deliver entertaining and informative keynotes customized for your audience at your venue. 

Safety Consulting

Safety performance alignment - a structured safety process

Behavior based safety strategies

Safety culture and perception surveys

Safety audits

Job hazard analysis

Risk management strategies

Facility safety assessment surveys

Expert witness support and testimony

Slip and fall prevention strategies

Safety program development

Sudden cardiac arrest response enhancement

AED deployment strategy

European and Asian work experience